Walworth County Wal-to-Wal Dial-a-Ride

Provided by VIP Services, Inc.

(262) 723-4402

A Walworth County affordable, shared ride, public transit alternative!

All Vehicles Are Ramp or Lift Equipped

Hours of Operation

6:00 AM to 7:00 PM        Weekdays

7:00 AM to 5:30 PM         Saturdays

One Way Fares

Things to know:

To arrange a ride, call VIP Services at 262-723-4402.

Advanced Reservations Are Required.

This service does not provide transportation outside of Walworth County.

Our vehicles are accessible with curb to curb service.

For more information about our program, CLICK HERE

We provide specialized transportation services to people aged 60+, adults with disabilities, veterans, and residents of Walworth County!

TYPES OF RIDES OFFERED

Non-emergency Medical Appointments outside of Walworth County (Monday – Friday)

Transportation for Dialysis Appointments (Monday – Friday)

Trips to Senior Dining Centers (Nutrition) on Scheduled Days

HOW DO I ARRANGE A RIDE?

Call VIP Services’ Transportation Department at 262-723-4043 ext. 161, Monday Through Friday from 6:00 AM through 5:00 PM

Medical Appointment rides must be scheduled 2 days in advance

Senior Dining (Nutrition) Trips may be scheduled the day before (see schedule below)

What Do I Need To Know About My Ride

A VIP Driver will deliver you to your destination and pick you up at the designated time at the same location.

If your appointment is running late and you will not be ready for your designated pick-up time, please call VIP Services’ Transportation Department 262-723-4043 ext. 161.

What Will The Service Cost?

Co-payments are collected at the time of your ride.

We accept cash or check (payable to: VIP Services).

Each additional stop during a trip is charged an additional one-way fee.

Transportation Public Rights Under Title VI

• VIP Services, Inc. operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act.  Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI nay file a complaint with VIP Services, Inc.
• For more information on VIP Services, Inc. civil rights program, and the procedures to file a complaint, contact Dawne Alderman, Human Resources Director, (262-723-4043 TTY/Voice); e-mail vip@vipservices-inc.org; or visit our administrative office at 811 E. Geneva St., Elkhorn, WI 53121. For more information, visit www.vipservices-inc.org.
• A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5^th Floor-TCR, 1200 New Jersey Ave., SE Washington, DC, 20590
• If information is needed in another language, contact 262-723-4043.
• Si se necesita informacion en otro idioma de contacto, 262-723-4043.